This document is a structural template. Replace all [REVIEW BEFORE PUBLICATION] sections with verified descriptions of actual app functionality and data practices, then obtain appropriate legal review.
Request deletion
To request deletion of an account or related personal data associated with Sportify, send an email to privacy@athivo.lk with the subject "Sportify — account deletion".
[REVIEW BEFORE PUBLICATION] Confirm this request channel is monitored and add a working in-app deletion option if your app supports account creation. Google Play requires a prominent external deletion URL and in-app deletion initiation for applicable accounts.
What to include
Provide the email address or other account identifier associated with the account. Do not email passwords, one-time codes or sensitive conversations.
[REVIEW BEFORE PUBLICATION] Describe the authentication / identity-verification steps actually used.
What happens next
[REVIEW BEFORE PUBLICATION] State the real deletion workflow, expected response window, data deleted, data retained, any retention duration, and treatment of third-party records and backups. Do not promise deletion timeframes that have not been implemented.
Need help?
Contact hello@athivo.lk if you have questions about your account or the deletion process.